There can be several reasons that might prevent Outlook Express from starting. One of the most threatening cause is *.dbx file corruption. Outlook Express DBX files store all email messages. It is sometimes possible to correct minor inconsistencies by simply compacting the mail folders. But if the damage is high, you will need to restore the folders from backup. At times, when the valid backup is not available, you should use Outlook Express Recovery software to repair and restore them safely.For instance, suppose you start Outlook Express and it hangs with a report suggesting you to send it to Microsoft. When you view the description of error occurred, you might across the following details:
Error signature…AppName: msimn.exe AppVer: 6.0.2900.2180 ModName: version.dll ModVer: 5.1.2600.2180 Offsetr:0000191c
This occurs each time when you try to start Outlook Express.
Cause
The above behavior is observed in one of the following conditions:
- Outlook Express Identities key in the registry is damaged
- An Anti-virus message scan plug-in is installed
- Outlook Express installation is damaged
- One or more of the default mail folders in message store are corrupted
Solution
Trace out the cause and try these troubleshooting tips:
- If damaged Identities key is the issue, export and then delete them. You need to import each Identity one at a time to make sure of problematic Identity. Backup all the mail folders to a safe location and recreate a new Identity and then restore all the mail folders to it.
- Make sure you haven’t installed an Anti-virus message scan plug-in. If so, delete it
- Try to reinstall Outlook Express and replace all the installation files
- If default folder(s) are damaged, rename them. OE will recreate them after you restart it. For this, search the folders as *.dbx in Windows Explorer while making sure that hidden files and folders view is enabled.
You can repair the corrupted *.dbx files using third-party Outlook Express Recovery solutions. These are advanced Outlook Express Repair product that comply to safe scanning algorithms and provide you comprehensive file repair results.
